WEB PORTAL

WEB PORTAL

Web portal may use a search engine's application programming interface (API) to permit users to search intranet content as opposed to extranet content by restricting which domains may be searched. Apart from this common search engines feature, web portals may offer other services such as e-mail, news, stock quotes, information from databases and even entertainment content. Portals provide a way for enterprises and organizations to provide a consistent "look and feel" with access control and procedures for multiple applications and databases, which otherwise would have been different web entities at various URLs. The features available may be restricted by whether access is by an authorized and authenticated user (employee, member) or an anonymous website visitor.

5 TYPES OF WEB PORTAL:

1. West Bend, Agent and Customer Portal

West Bend Mutual Insurance Company recognized the need for enhanced digital offerings for their customers and agents. Their new customer portal offers a seamless self-service experience for policyholders and their improved agent portal empowers agents to provide policy quotes in a few minutes, in comparison to an hour previously. 

2. Allianz, Wealth Management/Insurance Portal

General insurance company Allianz Group offers a site that is both dynamic and personal. With the "My Insurance Portfolio" customer site, users have the ability to retrieve historical records of purchased products and services along with integrated features to facilitate policy payments and renewals. The site also features easy-to-update contact information and communication preferences.

3. Britam, Financial Advisement Portals

As a leading diversified financial services group with a presence in seven different countries in Africa, Britam built a financial advisor portal, a customer service portal and a partner service portal on a single platform. By integrating these sites with one another and other pre-existing solutions, including a marketplace and corporate intranet also built on Liferay, the company was able to better serve and empower both internal and external audiences.

4. Carrefour Bank, Financial Customer Self-Service Portal

In order to properly serve a quickly-growing customer base, Carrefour Bank created a new self-service portal for its audience, which gave users the ability to access financial extracts, manage their interactions with the organization and negotiate their debts and credits in a single location. By replacing their old portal, Carrefour was also able to plan for continued expansions in online services and the ability to build and publish new products for their customers in the future.

5. AvMed, Consolidated Payer Portal

Through the consolidation of online solutions, AvMed was able to create unique user portals with a single sign on, helping to serve a wide variety of unique users quickly and in a single location. In addition, the portal’s easy-to-use dashboard meant that users could quickly find the information and tools they needed for better self-service, leading to an increase in both unique visitors per month and quarterly savings.